Absolutely! Our exclusive partnerships with the top hotel brands in the world allow us to offer extra perks you typically would not receive during your stay. The more nights you book the better the upgrades!
No way! Our service is absolutely free to use, and you will never be charged for upgrades confirmed through HotelUpgrade.
Our hotels love to pamper you with extras such as additional bonus points, suite upgrades, complimentary Internet access, valet parking, food and beverage vouchers, spa services, and more.
Absolutely! We always ensure the hotel credits you the points and benefits you deserve for being such a great loyalty program member, plus our upgrades, which always include bonus points.
Hotels offer the most perks when you have five or more room nights, therefore we recommend planning ahead and booking future stays at once, and also confirming upgrades for your colleagues and friends at the same time. Just enter everyone’s reservation confirmation number in your HotelUpgrade app, or forward them to firstname.lastname@example.org and we take care of the rest. Booking together has its rewards.
We work with every major hotel brand including Hilton (HHonors), Marriott (Marriott Rewards), Starwood (Starwood Preferred Guest), Intercontinental Hotels Group (IHG Rewards), and Hyatt (Hyatt Gold Passport), just to name a few.
Of course! You will need to check your corporate travel policy to ensure that you have the flexibility to get reimbursed when you make your reservation on the hotel's direct website (i.e. Marriott.com, IHG.com, SPG.com, Hilton.com). We do not, however, honor upgrades for reservations made through Online Travel Agencies such as Expedia, Orbitz, Travelocity, Booking.com, and Priceline.
We’re sorry! Please send us an email at email@example.com with a quick description. Please be sure to include the name of the hotel and confirmation number in your email. Remember, if you shortened the length of your stay, you may not be eligible to receive all of the promised upgrades.
We are working hard to get you the upgrades you deserve at your favorite hotels! Please send us a note at firstname.lastname@example.org so that we can work to include your preferred hotels.
We love to hear from our guests, especially when our hotels go out of their way to give you the VIP experience you deserve! Please email us at email@example.com.
Send us an email at firstname.lastname@example.org.